A clearer, stronger digital experience
WPSGH needed information that was easy to find and a site that reflected the organization. Orfa Design rebuilt it with clearer navigation and a cohesive brand.
From hours of manual processing to minutes
AI Applications
Challenge
Rottam LLC processes hundreds of faxed orders, physician referrals, and patient intake forms daily. Staff spent 4+ hours per day manually entering patient demographics, insurance details, and ordering physician information into their systems — leading to backlogs, errors, and delayed order fulfillment.
Solution
Orfa Extract was deployed to automatically scan incoming faxes and documents, extracting patient names, dates of birth, insurance IDs, physician NPIs, HCPC codes, and 30+ other fields — with confidence scoring on every field and an AI chatbot for instant data queries across all extractions.
Outcome
- 85% reduction in manual data entry time
- Order processing time cut from days to hours
- Data entry errors reduced by 90%
- Staff reassigned to higher-value tasks
Other Case Examples that may Interest You
Build trust and capture more leads
VDB needed a credible presence that converts. Orfa Design built the new website; Orfa Chat answers questions and captures leads around the clock.
A Stronger Brand and Website for Disability Benefits
Learn how Orfa Design delivered a cohesive brand refresh for Disability Benefits, including a new visual identity, updated website, and marketing assets to strengthen credibility across every touchpoint.
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